# Some users may encounter an error or slowness when uploading files to Canva

- Provider: [Canva](https://down.guide/canva)
- Level: confirmed
- Impact: Partial outage
- lasted 37m
- started 2025-10-07 09:43 UTC
- Importing designs, Media uploads
- id: DWN-af04fbcec9
- Official page: https://stspg.io/43b2vg5mpvz2

## Updates from Canva
### 2025-10-07 09:43 UTC: investigating
We've noticed an increase in failed and slow uploads in some regions, and are investigating

### 2025-10-07 10:20 UTC: resolved
This incident is now resolved. Thank you for your patience and understanding.

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