# Some users in Australia and New Zealand may experience slower load times when using Canva

- Provider: [Canva](https://down.guide/canva)
- Level: confirmed
- Impact: Degraded
- lasted 6h
- started 2026-07-02 00:44 UTC
- au
- id: DWN-baca642b2c
- Official page: https://stspg.io/w3h0fd01glgv

## Updates from Canva
### 2026-07-02 00:44 UTC: investigating
We are currently investigating this issue.

### 2026-07-02 00:47 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-07-02 01:54 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-02 02:21 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-07-02 04:19 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-02 06:44 UTC: resolved
This incident has been resolved.

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