# Users are experiencing issues loading Canva

- Provider: [Canva](https://down.guide/canva)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 52m
- started 2025-11-18 12:04 UTC
- Downloading designs, Android app, Administration and settings +29
- id: DWN-d1ac12b7c4
- Official page: https://stspg.io/d5d5gy990rgb

## Updates from Canva
### 2025-11-18 12:04 UTC: identified
Users may be unable to load Canva.

### 2025-11-18 12:22 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-11-18 12:30 UTC: identified
Our CDN provider Cloudflare is having issues resulting in Canva being unable to load for some users. Please refer to https://www.cloudflarestatus.com/

### 2025-11-18 13:39 UTC: identified
We are working with Cloudflare to fix the issue.

### 2025-11-18 14:06 UTC: monitoring
We've implemented a fix and monitoring results.

### 2025-11-18 14:48 UTC: monitoring
We've implemented a fix and monitoring results.

### 2025-11-18 14:56 UTC: resolved
This incident is now resolved. Thank you for your patience and understanding.

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