# Some users might experience errors when trying to access designs

- Provider: [Canva](https://down.guide/canva)
- Level: confirmed
- Impact: Partial outage
- lasted 39m
- started 2026-05-07 01:32 UTC
- id: DWN-f991176b30
- Official page: https://stspg.io/393nn4jgy9b7

## Updates from Canva
### 2026-05-07 01:32 UTC: identified
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We have identified the issue and are working on a fix.

### 2026-05-07 01:55 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-07 02:11 UTC: resolved
This incident has been resolved.

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