# Canva incident history

- **Canva**: [Some users may have issues using Canva](https://down.guide/canva/DWN-b24969c541) (Partial outage; lasted 38m; started 2026-10-08 16:42 UTC)
- **Canva**: [Some users may have issues with payments in Canva](https://down.guide/canva/DWN-98a5654baa) (Partial outage; lasted 1h 4m; started 2026-07-31 18:55 UTC; Billing and subscriptions)
- **Canva**: [Some users may have issues using Canva](https://down.guide/canva/DWN-963c76c0bd) (Partial outage; lasted 20m; started 2026-07-13 22:57 UTC; Billing and subscriptions)
- **Canva**: [Some users may have issues downloading video designs](https://down.guide/canva/DWN-3acbdae91c) (Partial outage; lasted 8h 51m; started 2026-07-12 08:38 UTC; Downloading designs)
- **Canva**: [Users may have issue with Signup/Login via Microsoft](https://down.guide/canva/DWN-d51f176c22) (Degraded; lasted 6h 39m; started 2026-07-09 17:55 UTC; Login and signup)
- **Canva**: [Some users may have issues using Canva](https://down.guide/canva/DWN-b3e054b085) (Degraded; lasted 1h 13m; started 2026-07-09 12:50 UTC)
- **Canva**: [Some users may experience issues with formulas in downloaded Sheets](https://down.guide/canva/DWN-2612480094) (Degraded; lasted 18h 24m; started 2026-07-06 07:00 UTC; Downloading designs)
- **Canva**: [Users may experience errors uploading media](https://down.guide/canva/DWN-d86570b0b4) (Partial outage; lasted 1h 50m; started 2026-07-02 09:10 UTC; Media uploads)
- **Canva**: [Some users in Australia and New Zealand may experience slower load times when using Canva](https://down.guide/canva/DWN-baca642b2c) (Degraded; lasted 6h; started 2026-07-02 00:44 UTC; au)
- **Canva**: [Some users may have issues accessing Canva](https://down.guide/canva/DWN-0a59ff7cb2) (Degraded; lasted 50m; started 2026-06-23 23:01 UTC)
- **Canva**: [Some users may experience errors while accessing Canva Design Agent](https://down.guide/canva/DWN-9c7055adf3) (Partial outage; lasted 3h 13m; started 2026-06-22 04:16 UTC)
- **Canva**: [Some users may have issues accessing Canva](https://down.guide/canva/DWN-8f7f618fd4) (Partial outage; lasted 1h 2m; started 2026-06-17 02:53 UTC; iOS app, iPad app; au)
- **Canva**: [Some users may have issues accessing Canva](https://down.guide/canva/DWN-e04b6e1cb5) (Partial outage; lasted 43m; started 2026-06-15 20:20 UTC; Downloading designs)
- **Canva**: [Some users may experience slowness exporting video](https://down.guide/canva/DWN-3ee3759d7e) (Degraded; lasted 36m; started 2026-06-15 11:34 UTC; Downloading designs)
- **Canva**: [Some users may experience errors exporting video](https://down.guide/canva/DWN-0fa0f92bef) (Partial outage; lasted 22m; started 2026-06-15 11:01 UTC)
- **Canva**: [Some users may experience intermittent issues using Canva](https://down.guide/canva/DWN-9a3fefbb60) (Degraded; lasted 1h 40m; started 2026-06-12 04:45 UTC; Downloading designs, Editing designs, Home page +4)
- **Canva**: [Some users may have issues accessing designs on Canva](https://down.guide/canva/DWN-c98ea63b1f) (Partial outage; lasted 39m; started 2026-06-09 03:41 UTC; Editing designs, Viewing designs)
- **Canva**: [Some users may have issues accessing Canva](https://down.guide/canva/DWN-56260c5dd8) (Partial outage; lasted 26m; started 2026-05-29 01:46 UTC; Billing and subscriptions)
- **Canva**: [Some users might experience intermittent errors in Canva](https://down.guide/canva/DWN-ea5a9df108) (Partial outage; lasted 1h 7m; started 2026-05-22 03:34 UTC)
- **Canva**: [Intermittent errors uploading images and videos or using media editing tools](https://down.guide/canva/DWN-6402a7f4cd) (Degraded; lasted 1h 32m; started 2026-05-21 04:56 UTC; Media uploads)
- **Canva**: [Some users may have issues accessing Canva offline features](https://down.guide/canva/DWN-fa9977dab2) (Degraded; lasted 26m; started 2026-05-12 04:15 UTC)
- **Canva**: [Some users may have issues accessing Canva](https://down.guide/canva/DWN-cf9c5c80c0) (Partial outage; lasted 22h; started 2026-05-08 00:43 UTC)
- **Canva**: [Some users might experience errors when trying to access designs](https://down.guide/canva/DWN-ec7ae8f4d8) (Partial outage; lasted 1h 9m; started 2026-05-07 03:29 UTC)
- **Canva**: [Some users might experience errors when trying to access designs](https://down.guide/canva/DWN-f991176b30) (Partial outage; lasted 39m; started 2026-05-07 01:32 UTC)
- **Canva**: [Users in some countries may experience issues trying to access Canva](https://down.guide/canva/DWN-35d66179d0) (Partial outage; lasted 56m; started 2026-05-07 00:03 UTC)
- **Canva**: [Some users may have issues accessing Canva](https://down.guide/canva/DWN-547cb72a40) (Partial outage; lasted 25m; started 2026-04-29 23:01 UTC; Home page)
- **Canva**: [Some users may have issues accessing Canva](https://down.guide/canva/DWN-7cf9e7a681) (Degraded; lasted 27m; started 2026-04-29 13:49 UTC; Home page)
- **Canva**: [Users should be able to access Canva, we are monitoring the fix.](https://down.guide/canva/DWN-3851ccdee0) (Major outage; lasted 41m; started 2026-04-29 00:21 UTC)
- **Canva**: [Some users may have issues accessing Canva](https://down.guide/canva/DWN-b0b83b87de) (Partial outage; lasted 1h 11m; started 2026-04-28 23:24 UTC)
- **Canva**: [Users are having issues accessing designs](https://down.guide/canva/DWN-0fbe619909) (Degraded; lasted 40m; started 2026-04-22 23:48 UTC; Viewing designs)
- **Canva**: [Users may experience issues opening new and existing designs](https://down.guide/canva/DWN-a922e6edc0) (Major outage; lasted 5h 28m; started 2026-04-13 00:28 UTC)
- **Canva**: [Some users may experience issues accessing AI Voice](https://down.guide/canva/DWN-6a25c77976) (Degraded; lasted 14h 24m; started 2026-04-10 14:39 UTC)
- **Canva**: [Some users are experiencing issues with AI image and video generation.](https://down.guide/canva/DWN-e7ed8ab88e) (Partial outage; lasted 1d; started 2026-04-08 09:23 UTC)
- **Canva**: [Some users may encounter issues loading Canva.](https://down.guide/canva/DWN-a2e5e6030a) (Major outage; lasted 1h 12m; started 2026-03-22 21:57 UTC)
- **Canva**: [Media uploads failing for some users](https://down.guide/canva/DWN-38c2a3ae53) (Partial outage; lasted 20m; started 2026-03-12 04:33 UTC; Media uploads)
- **Canva**: [Users may experience a 503 error message when accessing canva.com.](https://down.guide/canva/DWN-3ea6fc3ba0) (Major outage; lasted 37m; started 2026-03-11 23:28 UTC)
- **Canva**: [Download issues for designs with uploaded images](https://down.guide/canva/DWN-c1f84f8ad8) (Partial outage; lasted 2h 3m; started 2026-01-28 22:18 UTC; Downloading designs)
- **Canva**: [Canva apps appears to be in black/grey background](https://down.guide/canva/DWN-15e77ac263) (Partial outage; lasted 3h 26m; started 2026-01-28 18:23 UTC)
- **Canva**: [Apps Creation Issue](https://down.guide/canva/DWN-1f1d3cbe46) (Degraded; lasted 4h 28m; started 2026-01-23 01:31 UTC; Apps)
- **Canva**: [Users may experience issues with Logging in/Signing up.](https://down.guide/canva/DWN-3c5f39c1ea) (Partial outage; lasted 3h 40m; started 2026-01-07 23:29 UTC)
- **Canva**: [Some users may experience an error upon accessing their Canva designs.](https://down.guide/canva/DWN-5d3fb86ffa) (Major outage; lasted 3h 24m; started 2025-12-17 22:25 UTC)
- **Canva**: [Canva is down due to Cloudflare outage](https://down.guide/canva/DWN-e5d5b62b4f) (Major outage; lasted 34m; started 2025-12-05 09:09 UTC)
- **Canva**: [Users may experience issues with Canva Al features](https://down.guide/canva/DWN-f78248c225) (Partial outage; lasted 52m; started 2025-11-27 01:12 UTC)
- **Canva**: [Connect API](https://down.guide/canva/DWN-6fa6cec67c) (Partial outage; lasted 31m; started 2025-11-22 10:18 UTC; Connect API)
- **Canva**: [Users are experiencing issues loading Canva](https://down.guide/canva/DWN-d1ac12b7c4) (Partial outage; lasted 2h 52m; started 2025-11-18 12:04 UTC; Downloading designs, Android app, Administration and settings +29)
- **Canva**: [Users are experiencing issues generating video through Magic Media](https://down.guide/canva/DWN-0e9afb0f19) (Degraded; lasted 13h 13m; started 2025-10-29 16:10 UTC)
- **Canva**: [Some users are unable to add credit cards as a payment method](https://down.guide/canva/DWN-d578666320) (Partial outage; lasted 57m; started 2025-10-28 19:03 UTC; Billing and subscriptions)
- **Canva**: [Users are encountering issues with accessing or using Canva.](https://down.guide/canva/DWN-92cb99c63a) (Major outage; lasted 13h 34m; started 2025-10-20 08:09 UTC; Downloading designs)
- **Canva**: [Some users might not be able to access Canva](https://down.guide/canva/DWN-c13fadc880) (Major outage; lasted 47m; started 2025-10-14 14:43 UTC)
- **Canva**: [Some users may encounter an error or slowness when uploading files to Canva](https://down.guide/canva/DWN-af04fbcec9) (Partial outage; lasted 37m; started 2025-10-07 09:43 UTC; Importing designs, Media uploads)

[Back to Canva](https://down.guide/canva)

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