# Autoscaling performance investigation

- Provider: [Cartesia](https://down.guide/cartesia)
- Level: confirmed
- Impact: Partial outage
- lasted 6h 27m
- started 2026-07-30 21:03 UTC
- id: DWN-39f9ba3bd2
- Official page: https://status.cartesia.ai/incidents/01KYTDEFV9W75A4RP36KYXMGDR

## Updates from Cartesia
### 2026-07-30 21:03 UTC: investigating
We’re investigating an issue affecting autoscaling performance. Services remain available, though some customers may experience temporary degradation in quality. Our team is actively working to identify and mitigate the issue, and we’ll provide updates as they become available.

### 2026-07-30 23:31 UTC: investigating
We’re investigating an issue affecting autoscaling performance. Services remain available, though some customers may experience temporary degradation in quality. Our team is actively working to identify and mitigate the issue, and we’ll provide updates as they become available.
We've also identified partial failures for some voice cloning requests and mitigated the issue.

### 2026-07-31 03:31 UTC: resolved
We've mitigated this issue and customers should no longer see any degraded performance.

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