# Users are unable to login to the playground

- Provider: [Cartesia](https://down.guide/cartesia)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 25m
- started 2026-07-21 16:03 UTC
- id: DWN-7f94ae7ac9
- Official page: https://status.cartesia.ai/incidents/01KY2PNF0WZM5BPTBDEA61DTE7

## Updates from Cartesia
### 2026-07-21 16:03 UTC: investigating
We are investigating the issue.

### 2026-07-21 16:17 UTC: monitoring
We have mitigated the issue on our end and are continuing to monitor the state of our service.

### 2026-07-21 17:27 UTC: resolved
This incident has been resolved.

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