# Elevated connection errors in US regions

- Provider: [Cartesia](https://down.guide/cartesia)
- Level: confirmed
- Impact: Degraded
- lasted 3m
- started 2026-09-01 20:00 UTC
- us
- id: DWN-97b62e30a4
- Official page: https://status.cartesia.ai/incidents/01M1F8YRPWTWBC4JBETVSE6S5B

## Updates from Cartesia
### 2026-09-01 20:00 UTC: investigating
We are investigating some connection errors in US region.

### 2026-09-01 20:04 UTC: resolved
We have mitigated the issue and continuing the root cause investigation.

### 2026-09-02 00:55 UTC: resolved
We have identified the root cause as upstream provider cluster maintenance that affected our service ingress. Some clients experienced connection errors, but subsequent retries were successful.

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