# Messaging and comms

## Providers (49)
- [Ably](https://down.guide/providers/ably): Operational
- [Agora](https://down.guide/providers/agora): Operational
- [Aircall](https://down.guide/providers/aircall): Operational
- [Bandwidth](https://down.guide/providers/bandwidth): Degraded
- [beehiiv](https://down.guide/providers/beehiiv): Operational
- [Braze](https://down.guide/providers/braze): Operational
- [Brevo](https://down.guide/providers/brevo): Operational
- [Circle](https://down.guide/providers/circle): Operational
- [Kit](https://down.guide/providers/convertkit): Operational
- [Courier](https://down.guide/providers/courier): Operational
- [Customer.io](https://down.guide/providers/customerio): Operational
- [Daily](https://down.guide/providers/daily): Operational
- [Dialpad](https://down.guide/providers/dialpad): Operational
- [Discord](https://down.guide/providers/discord): Operational
- [Discourse](https://down.guide/providers/discourse): Operational
- [Front](https://down.guide/providers/front): Operational
- [GoTo](https://down.guide/providers/gotomeeting): Operational
- [Intercom](https://down.guide/providers/intercom): Operational
- [Iterable](https://down.guide/providers/iterable): Operational
- [Klaviyo](https://down.guide/providers/klaviyo): Operational
- [Knock](https://down.guide/providers/knock): Operational
- [LinkedIn](https://down.guide/providers/linkedin): Operational
- [LiveKit Cloud](https://down.guide/providers/livekit): Operational
- [Loops](https://down.guide/providers/loops): Operational
- [MailerSend](https://down.guide/providers/mailersend): Operational
- [Mailgun](https://down.guide/providers/mailgun): Operational
- [Mailjet](https://down.guide/providers/mailjet): Operational
- [Bird](https://down.guide/providers/messagebird): Operational
- [Novu](https://down.guide/providers/novu): Operational
- [OneSignal](https://down.guide/providers/onesignal): Operational
- [Pinterest](https://down.guide/providers/pinterest): Operational
- [Plivo](https://down.guide/providers/plivo): Operational
- [Pusher](https://down.guide/providers/pusher): Operational
- [Reddit](https://down.guide/providers/reddit): Operational
- [Resend](https://down.guide/providers/resend): Operational
- [SendGrid](https://down.guide/providers/sendgrid): Operational
- [Sinch](https://down.guide/providers/sinch): Operational
- [Slack](https://down.guide/providers/slack): Operational
- [SMTP2GO](https://down.guide/providers/smtp2go): Operational
- [SparkPost](https://down.guide/providers/sparkpost): Operational
- [Spotify Web API](https://down.guide/providers/spotify): Operational
- [Stream](https://down.guide/providers/stream): Operational
- [Substack](https://down.guide/providers/substack): Operational
- [Telnyx](https://down.guide/providers/telnyx): Maintenance
- [Twilio](https://down.guide/providers/twilio): Degraded
- [Twitch](https://down.guide/providers/twitch): Operational
- [Vapi](https://down.guide/providers/vapi): Degraded
- [Webex](https://down.guide/providers/webex): Operational
- [Zoom](https://down.guide/providers/zoom): Maintenance

## Recent incidents
- **Bandwidth**: [Bandwidth Local Market Impairment - 536 - Oklahoma City, OK](https://down.guide/DWN-41e30b337d) (Major outage; monitoring a fix, open 8h 7m; started 2026-11-10 17:24 UTC; 536 - Oklahoma City, OK)
- **Bandwidth**: [Toll-Free Port Activation Delays](https://down.guide/DWN-2e13341bf1) (Degraded; ongoing for 11h 15m; started 2026-11-10 14:16 UTC; Number Porting)
- **Vapi**: [Degraded Service: Insights API and Boards Inaccessible](https://down.guide/DWN-cb26750d13) (Degraded; ongoing for 1d 1h; started 2026-11-10 00:27 UTC; Vapi Dashboard)
- **Twilio**: [SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile](https://down.guide/DWN-409ee34414) (Degraded; ongoing for 4d 4h; started 2026-11-06 21:21 UTC; SMS, Latin America)
- **Twilio**: [Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Philippines](https://down.guide/DWN-814b5ceffb) (Degraded; ongoing for 8d 19h; started 2026-11-02 05:41 UTC; Voice, APAC; apac)
- **Twilio**: [Issue resolved](https://down.guide/DWN-2b915d2312) (Degraded; lasted 1h 44m; started 2026-11-10 21:32 UTC; Console)
- **Zoom**: [Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region.](https://down.guide/DWN-3df8285c66) (Degraded; lasted 2h 35m; started 2026-11-10 20:25 UTC; Zoom Conference Room Connector)
- **Twilio**: [SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela](https://down.guide/DWN-2a250f794e) (Degraded; lasted 3h 26m; started 2026-11-10 17:57 UTC; SMS, Latin America)
- **Front**: [Front mobile SSO login degraded](https://down.guide/DWN-c73102364f) (Partial outage; lasted 4h 22m; started 2026-11-10 16:28 UTC)
- **Substack**: [Slow publishing and some posts displaying without content](https://down.guide/DWN-172036ba69) (Partial outage; lasted 3h 3m; started 2026-11-10 12:04 UTC; Substack publications, Writer dashboards, Push Notifications)
- **Bandwidth**: [Bandwidth Local Market Impairment - 532 - Wichita, KS](https://down.guide/DWN-009250ffbc) (Operational; lasted 2h 50m; started 2026-11-10 07:38 UTC; 532 - Wichita, KS)
- **Zoom**: [Service Degradation Affecting a subset of users with ZVA and ZoomMate](https://down.guide/DWN-b40a6918f0) (Operational; lasted 0m; started 2026-11-10 01:08 UTC; Zoom Virtual Agent, ZoomMate)
- **Twilio**: [WhatsApp Business API Message Send Failures](https://down.guide/DWN-5ffc12e8d9) (Degraded; lasted 16h 29m; started 2026-11-09 20:32 UTC; WhatsApp Messaging)
- **OneSignal**: [OneSignal AI Chat Service Interruption](https://down.guide/DWN-e0c90253be) (Degraded; lasted 4m; started 2026-11-09 20:02 UTC)
- **Sinch**: [Service Degradation - Customer Dashboard](https://down.guide/DWN-2f39baa47c) (Degraded; lasted 1h 12m; started 2026-11-09 19:26 UTC; Login/Sign up)
- **Webex**: [Webex Services: Webex Calling and Webex Contact Center customers in the Australia region may experience call failures](https://down.guide/DWN-4f4e101405) (Partial outage; lasted 1h 12m; started 2026-11-09 18:41 UTC; au)
- **Discord**: [Connectivity Issue w/ Discord's Homepage and Marketing Sites](https://down.guide/DWN-585e326eb1) (Partial outage; lasted 0m; started 2026-11-09 17:05 UTC)
- **Twilio**: [Voice Call Failures from a Subset of Twilio Phone Numbers to Chile](https://down.guide/DWN-c252bd3ff7) (Degraded; lasted 19h 20m; started 2026-11-09 16:53 UTC; Voice, Latin America)
- **Twilio**: [Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom](https://down.guide/DWN-91ebdc2c12) (Degraded; lasted 5h 19m; started 2026-11-09 16:34 UTC; Voice, Europe; eu)
- **Twilio**: [SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy](https://down.guide/DWN-f5fc5cabe5) (Degraded; lasted 3h 14m; started 2026-11-09 16:18 UTC; SMS, Europe; eu)
- **Twilio**: [SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom](https://down.guide/DWN-c41abb91cc) (Degraded; lasted 3h 26m; started 2026-11-09 15:45 UTC; SMS, Europe; eu)
- **Sinch**: [Delivery Issue France - Bouygues Telecom](https://down.guide/DWN-f531ce40af) (Degraded; lasted 13h 59m; started 2026-11-09 14:02 UTC; SMS - EMEA; eu)
- **Twilio**: [SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France](https://down.guide/DWN-46c019b725) (Degraded; lasted 13h 32m; started 2026-11-09 13:59 UTC; SMS, Europe; eu)
- **Twilio**: [SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes](https://down.guide/DWN-2ee4e70cdd) (Degraded; lasted 8h 41m; started 2026-11-09 07:38 UTC; SMS, Europe; eu)
- **Twilio**: [SMS Delivery Failures from Twilio to ETL Laos](https://down.guide/DWN-abcc0c104e) (Degraded; lasted 16h 8m; started 2026-11-09 06:57 UTC; SMS, APAC; apac)
- **Bandwidth**: [Bandwidth Local Market Impairment - Grand Island, NE](https://down.guide/DWN-9f3cfa1579) (Operational; lasted 4h 33m; started 2026-11-09 06:20 UTC; 646 - Grand Island, NE)
- **Zoom**: [Service Degradation Affecting Zoom Inbound SMS Service in the AU region](https://down.guide/DWN-9b8544457e) (Degraded; lasted 1h; started 2026-11-09 00:07 UTC; SMS/MMS (Inbound/Outbound), SMS (Inbound/Outbound))
- **Twilio**: [SMS Delivery Failures from Twilio to MTN Nigeria](https://down.guide/DWN-5226954b45) (Degraded; lasted 6h 1m; started 2026-11-08 23:19 UTC; SMS, Middle East & Africa; me)
- **Sinch**: [Chatlayer - EU and US Regions Outage](https://down.guide/DWN-e64b2ccffc) (Operational; lasted 0m; started 2026-11-08 01:51 UTC; eu, us)

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