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Census

App failing to load

Major outage Lasted 52m · started · Census's page

Level
confirmed
Worst impact
Major outage
Components
Census Sync Management UI
Down Index
46of 100

What to do

  • Check whether you use Census Census Sync Management UI. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 52m it lasted.

    Anything that failed between 2026-09-09 16:41 UTC and 2026-09-09 17:33 UTC may need a replay.
  • Subscribe to Census's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=census works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Census 5

  1. investigating

    We are currently investigating the issue where the app is failing to load.

    provider

  2. identified

    The issue has been identified and the engineering team is working on safely rolling back the change.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. monitoring

    The change has been rolled back and the app is now loading.

    provider

  5. resolved

    A backend change caused Activation workspaces to fail to load. We rolled back the change which allowed the app to load successfully. Only UI components were impacted, sync runs were unaffected.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1592b8b940

Is Census still down?

No, this incident was resolved 2026-09-09 17:33 UTC. For Census's live state, see https://down.guide/census.

How long did it last?

52m, from 2026-09-09 16:41 UTC to 2026-09-09 17:33 UTC, by the times Census posted.

What was affected?

Census named Census Sync Management UI.

What caused it?

Census hasn't published a root cause. If it does, it shows here.

Where does this come from?

Census's official status page, https://status.getcensus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.