# App failing to load

- Provider: [Census](https://down.guide/census)
- Level: confirmed
- Impact: Major outage
- lasted 52m
- started 2026-09-09 16:41 UTC
- Census Sync Management UI
- id: DWN-1592b8b940
- Official page: https://stspg.io/397zpsgy41jj

## Updates from Census
### 2026-09-09 16:41 UTC: investigating
We are currently investigating the issue where the app is failing to load.

### 2026-09-09 16:47 UTC: identified
The issue has been identified and the engineering team is working on safely rolling back the change.

### 2026-09-09 17:07 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-09-09 17:10 UTC: monitoring
The change has been rolled back and the app is now loading.

### 2026-09-09 17:33 UTC: resolved
A backend change caused Activation workspaces to fail to load. We rolled back the change which allowed the app to load successfully. Only UI components were impacted, sync runs were unaffected.

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