# Sync Outage in azure-eastus region

- Provider: [Census](https://down.guide/census)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 16m
- started 2026-10-01 14:20 UTC
- Sync Engine
- id: DWN-6d195c8476
- Official page: https://stspg.io/j20p52dgcplj

## Root cause
> Syncs running in our azure-eastus region are currently not succeeding due to a partial service outage

[Postmortem](https://stspg.io/j20p52dgcplj)

## Updates from Census
### 2026-10-01 14:20 UTC: identified
Syncs running in our azure-eastus region are currently not succeeding due to a partial service outage

### 2026-10-01 14:53 UTC: identified
Connectivity to Azure Redis continues to be spotty in azure-eastus. Some syncs may see recovery, at least intermittently.

### 2026-10-01 15:14 UTC: monitoring
Connectivity to Redis in azure-eastus too has been restored. Syncs are now completing successfully. We are continuing to monitor the situation.

### 2026-10-01 17:36 UTC: resolved
This incident has been resolved.

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