# Sync Completion Rate Slowed

- Provider: [Census](https://down.guide/census)
- Level: confirmed
- Impact: Degraded
- lasted 27m
- started 2024-11-15 04:06 UTC
- Sync Engine
- id: DWN-7b59327f14
- Official page: https://stspg.io/03n5l42w1jt4

## Updates from Census
### 2024-11-15 04:06 UTC: investigating
Syncs are completing at slower than usual rates and we are investigating the issue

### 2024-11-15 04:16 UTC: identified
We have identified stuck sync workers and we are replacing these containers with new capacity

### 2024-11-15 04:24 UTC: monitoring
We have rolled back a feature that we believe caused the slowdown and added extra capacity to compensate for the slowdown. Sync completion rates have returned to normal levels and any slowdown or queueing should be resolved in the next 30 minutes.

### 2024-11-15 04:33 UTC: resolved
This incident has been resolved.

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