# Partial Sync Outage

- Provider: [Census](https://down.guide/census)
- Level: confirmed
- Impact: Partial outage
- lasted 5h 5m
- started 2024-09-11 19:00 UTC
- Sync Engine
- id: DWN-b0c2dd18da
- Official page: https://stspg.io/s8rgmzmhgfhl

## Updates from Census
### 2024-09-11 19:00 UTC: identified
Syncs empty unload batches have a chance of failing with either a "IO Error: No files found that match the pattern IGNORED\_EMPTY\_FILE" or a "Parquet Conversion Error".
The issue has been identified and a fix is being released.

### 2024-09-11 19:23 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2024-09-11 20:50 UTC: investigating
A subset of the previously affected syncs are now hitting "No function matches the given name and argument types" errors. It's primarily limited to advanced sync engine mirror syncs with no deletes. Investigation continues.

### 2024-09-12 00:06 UTC: resolved
The issue has been resolved.

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