# Service incident impacting app and sync execution

- Provider: [Census](https://down.guide/census)
- Level: confirmed
- Impact: Major outage
- lasted 2h 37m
- started 2026-07-07 15:45 UTC
- Census Sync Management UI, Sync Engine
- id: DWN-b5b837c41f
- Official page: https://stspg.io/qn9pzxpmx09m

## Updates from Census
### 2026-07-07 15:45 UTC: investigating
The engineering team is currently investigating a production issue.

### 2026-07-07 15:45 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-07 15:47 UTC: identified
An issue related to a recent database migration has been identified. The engineering team is working on safely rolling back the change.

### 2026-07-07 15:54 UTC: identified
The web application is operational and sync execution is starting.

### 2026-07-07 16:01 UTC: monitoring
A fix has been implemented and we're monitoring the results.

### 2026-07-07 18:22 UTC: resolved
This incident has been resolved and all systems are operational.

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