# Intermittent Page Load Fails

- Provider: [Census](https://down.guide/census)
- Level: confirmed
- Impact: Degraded
- lasted 9m
- started 2025-09-19 16:41 UTC
- Census Sync Management UI
- id: DWN-ba64200914
- Official page: https://stspg.io/2mf9sqm8tk8q

## Updates from Census
### 2025-09-19 16:41 UTC: investigating
We have detected intermittent page load failures on the Census UI due to DNS. Our team is investigating the root cause. Sync runs are unaffected.

### 2025-09-19 16:50 UTC: resolved
This incident has been resolved and page loads are now fully operational. During a system upgrade it was determined that our DNS resolver returned empty values for app.getcensus.com for a brief point - our team will continue investigating the root cause of why this occurred.

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