# Webhook Service Degradation

- Provider: [Chargebee](https://down.guide/chargebee)
- Level: confirmed
- Impact: Degraded
- lasted 1h 51m
- started 2026-02-19 13:28 UTC
- Webhooks (US), Webhooks (EU), Webhooks (AU)
- eu, us
- id: DWN-04c462ac75
- Official page: https://stspg.io/kxwp2tf9f2ts

## Updates from Chargebee
### 2026-02-19 13:28 UTC: investigating
We are currently experiencing a delay in webhook delivery for TEST sites. Our team is investigating the cause and will provide updates as soon as we have more information.

### 2026-02-19 13:36 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-02-19 15:19 UTC: resolved
This incident has been resolved.

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