# Application Login Issues

- Provider: [Chargebee](https://down.guide/chargebee)
- Level: confirmed
- Impact: Degraded
- lasted 1h 4m
- started 2026-09-03 17:36 UTC
- Admin Console (US), Admin Console (EU), Admin Console (AU)
- eu, us
- id: DWN-18c3bb69b9
- Official page: https://stspg.io/m8fwbn8hl4y5

## Updates from Chargebee
### 2026-09-03 17:36 UTC: investigating
We are investigating login issues when accessing the Chargebee Admin Portal (https://app.chargebee.com) using email and password; there are no issues with Single Sign-On. We will keep you posted as we progress.

### 2026-09-03 18:10 UTC: monitoring
The issue has been fixed, and we are monitoring our systems to ensure ongoing stability. We apologize for any disruption this may have caused.

### 2026-09-03 18:40 UTC: resolved
This incident has been resolved.

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