# API Service Degradation

- Provider: [Chargebee](https://down.guide/chargebee)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-07-16 12:56 UTC
- API (EU)
- eu
- id: DWN-1ab9632adc
- Official page: https://stspg.io/vmclbkhfy0x1

## Updates from Chargebee
### 2026-07-16 12:56 UTC: resolved
We experienced intermittent API request timeouts in the EU region during the window from 15-7-2026 21:56:00 UTC to 16-07-2026 01:23:55 UTC. The issue has since been resolved, and services are operating normally.

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