# GoCardless API Disruption

- Provider: [Chargebee](https://down.guide/chargebee)
- Level: confirmed
- Impact: Degraded
- lasted 45m
- started 2026-02-24 14:36 UTC
- GoCardless
- id: DWN-1f835a101a
- Official page: https://stspg.io/18n5gtwnpg39

## Updates from Chargebee
### 2026-02-24 14:36 UTC: investigating
We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GoCardless. GoCardless has confirmed that some users are experiencing a blank screen when accessing the GoCardless Dashboard. There have also been reports of API disruptions. 
More details here - https://www.gocardless-status.com/incidents/01KJ7YN58MXE8PKB2WRDB4HGYK

### 2026-02-24 15:02 UTC: monitoring
GoCardless have identified the root cause and implemented a fix. Access to the GoCardless dashboard and APIs is recovering at the moment.

### 2026-02-24 15:21 UTC: resolved
This incident has been resolved.

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