# API Service Degradation

- Provider: [Chargebee](https://down.guide/chargebee)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-09-17 03:51 UTC
- API (EU)
- eu
- id: DWN-30e04b8f55
- Official page: https://stspg.io/m6b8v7sqws2s

## Updates from Chargebee
### 2026-09-17 03:51 UTC: resolved
Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused

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