# API Service Degradation

- Provider: [Chargebee](https://down.guide/chargebee)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-02-26 16:45 UTC
- API (US)
- us
- id: DWN-a96f896b33
- Official page: https://stspg.io/vpbpq9sv4r5z

## Updates from Chargebee
### 2026-02-26 15:04 UTC: investigating
We have noticed intermittent API failures in US Region, Our team is investigating the cause and will provide updates as soon as we have more information.

### 2026-02-26 16:24 UTC: monitoring
We have not observed any errors since 14:46 UTC. We are monitoring the API responses.

### 2026-02-26 16:45 UTC: resolved
We experienced intermittent API request timeouts during two brief one-minute windows between 14:23 and 14:46 UTC. The issue has since been resolved, and services are operating normally.

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