# Avalara Service Degradation

- Provider: [Chargebee](https://down.guide/chargebee)
- Level: confirmed
- Impact: Degraded
- lasted 3h 9m
- started 2026-07-21 07:52 UTC
- Avalara
- id: DWN-fe00c8dcb2
- Official page: https://stspg.io/7l796zwgxlsv

## Updates from Chargebee
### 2026-07-21 07:52 UTC: investigating
We are investigating a technical issue with our tax calculation provider, Avalara, that is impacting some subscription renewals and invoicing processes. We are following up with Avalara on this and will keep this incident updated as we progress.

### 2026-07-21 09:24 UTC: monitoring
The errors stopped as of 08:25 AM UTC, and we are monitoring the affected systems for stability.

### 2026-07-21 11:01 UTC: resolved
This incident has been resolved.

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