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Chroma Cloud

Elevated query latencies - increase in 504 errors

Degraded Lasted 0m · started · Chroma Cloud's page

Level
confirmed
Worst impact
Degraded
Components
API
Down Index
25of 100

What to do

  • Check whether you use Chroma Cloud API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-01-27 23:57 UTC and 2026-01-27 23:57 UTC may need a replay.
  • Subscribe to Chroma Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=chroma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Chroma Cloud 1

  1. resolved

    Type: Incident Duration: 1 hour and 33 minutes Affected Components: API Jan 28, 01:30:00 GMT+0 - Resolved - This incident has been resolved. Jan 28, 00:25:46 GMT+0 - Investigating - We implemented a fix and are currently monitoring the system as health restores. Jan 27, 23:57:15 GMT+0 - Investigating - We are currently investigating this incident where Chroma Cloud is returning 504 errors at an increased rate and query latencies are degraded.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-57f5ff3f79

Is Chroma Cloud still down?

No, this incident was resolved 2026-01-27 23:57 UTC. For Chroma Cloud's live state, see https://down.guide/chroma.

How long did it last?

0m, from 2026-01-27 23:57 UTC to 2026-01-27 23:57 UTC, by the times Chroma Cloud posted.

What was affected?

Chroma Cloud named API.

What caused it?

Chroma Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Chroma Cloud's official status page, https://status.trychroma.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.