# Elevated query latencies - increase in 504 errors

- Provider: [Chroma Cloud](https://down.guide/chroma)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-01-27 23:57 UTC
- API
- id: DWN-57f5ff3f79
- Official page: https://status.trychroma.com/incident/cmkx9a91503l5qjeg71lii6pc

## Updates from Chroma Cloud
### 2026-01-27 23:57 UTC: resolved
Type: Incident
 Duration: 1 hour and 33 minutes
 Affected Components: API
 Jan 28, 01:30:00 GMT+0 - Resolved - This incident has been resolved. Jan 28, 00:25:46 GMT+0 - Investigating - We implemented a fix and are currently monitoring the system as health restores. Jan 27, 23:57:15 GMT+0 - Investigating - We are currently investigating this incident where Chroma Cloud is returning 504 errors at an increased rate and query latencies are degraded.

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