Degraded query for fresh writes latency in us-east-1

What to do

• Check whether you use Chroma Cloud Dashboard, API in us, us-east-1. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2025-11-01 20:39 UTC and 2025-11-01 20:39 UTC may need a replay.

• Subscribe to Chroma Cloud's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=chroma works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Chroma Cloud 1

1. resolvedNov 1, 2025, 8:39 PM UTC

   Type: Incident Duration: 22 minutes Affected Components: Dashboard, API Nov 1, 21:02:05 GMT+0 - Resolved - Cluster is confirmed as stable and latencies have returned to normal Nov 1, 20:43:04 GMT+0 - Identified - We are continuing to work on a fix for this incident. Performance is stabilizing Nov 1, 20:39:59 GMT+0 - Investigating - We are experiencing a large surge in traffic and queries are degraded for collections with recently added data. We are currently scaling out the cluster in order to accommodate more traffic

   provider

Corrections

None so far.

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