# Degraded query for fresh writes latency in us-east-1

- Provider: [Chroma Cloud](https://down.guide/chroma)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2025-11-01 20:39 UTC
- Dashboard, API
- us, us-east-1
- id: DWN-5af77197cf
- Official page: https://status.trychroma.com/incident/cmhgqxgkk00i032c8m6i9d7wb

## Updates from Chroma Cloud
### 2025-11-01 20:39 UTC: resolved
Type: Incident
 Duration: 22 minutes
 Affected Components: Dashboard, API
 Nov 1, 21:02:05 GMT+0 - Resolved - Cluster is confirmed as stable and latencies have returned to normal Nov 1, 20:43:04 GMT+0 - Identified - We are continuing to work on a fix for this incident. Performance is stabilizing Nov 1, 20:39:59 GMT+0 - Investigating - We are experiencing a large surge in traffic and queries are degraded for collections with recently added data. We are currently scaling out the cluster in order to accommodate more traffic

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