# Web app and build timeouts

- Provider: [Chromatic](https://down.guide/chromatic)
- Level: confirmed
- Impact: Degraded
- lasted 2h 27m
- started 2026-07-30 22:02 UTC
- id: DWN-139eda2249
- Official page: https://status.chromatic.com/incident/987559

## Updates from Chromatic
### 2026-07-30 22:02 UTC: update
We are investigating degraded performance of the web app and slow builds.

### 2026-07-30 23:18 UTC: update
A fix is in place, and we're continuing to monitor the situation.

### 2026-07-31 00:29 UTC: resolved
Service has returned to normal, and builds are resolving as expected. We'll continue to investigate root causes to prevent future recurrence.

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