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Chromatic

Logins using Github not working properly

Degraded Lasted 1h 17m · started · Chromatic's page

Level
confirmed
Worst impact
Degraded
Down Index
18of 100

What to do

  • Check whether your product depends on Chromatic. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 17m it lasted.

    Anything that failed between 2026-02-09 16:38 UTC and 2026-02-09 17:55 UTC may need a replay.
  • Subscribe to Chromatic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=chromatic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Chromatic 2

  1. update

    Users that log in using their GitHub accounts are likely experiencing a problem that we believe is related to one of a few production incidents occurring at Github. See their status page: https://www.githubstatus.com/ Other integrations with GitHub are likely to be experiencing issues right now. If you believe that you are encountering a problem that is related directly to Chromatic and is not a downstream effect of the GitHub incidents, please reach out to Chromatic support.

    provider

  2. resolved

    We have confirmed that authentication with Github accounts is now working as expected on our site. Please write in to support if you have additional concerns or continue to be unable to log in.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8df15015b4

Is Chromatic still down?

No, this incident was resolved 2026-02-09 17:55 UTC. For Chromatic's live state, see https://down.guide/chromatic.

How long did it last?

1h 17m, from 2026-02-09 16:38 UTC to 2026-02-09 17:55 UTC, by the times Chromatic posted.

What caused it?

Chromatic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Chromatic's official status page, https://status.chromatic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.