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Chromatic

UI Reviews unavailable to some accounts linked to BitBucket

Major outage Lasted 7h 2m · started · Chromatic's page

Level
confirmed
Worst impact
Major outage
Down Index
44of 100

What to do

  • Check whether your product depends on Chromatic. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 2m it lasted.

    Anything that failed between 2026-07-30 13:50 UTC and 2026-07-30 20:52 UTC may need a replay.
  • Subscribe to Chromatic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=chromatic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Chromatic 3

  1. update

    We have identified that some UI Reviews are not opening for some accounts linked to Bitbucket repositories. Users may experience errors or blank screens when attempting to access these reviews. We are currently investigating the root cause and will provide updates as more information becomes available.

    provider

  2. update

    We are monitoring the situation closely as we continue our investigation. We believe it's affecting a very small subset of users.

    provider

  3. resolved

    We are closely monitoring the situation where some customers are unable to access UI reviews. We are confident that this issue affects a small subset of customers and will continue to work with them directly. If you continue to experience any issues or have any questions, please reach out to support@chromatic.com or in-app chat.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9263605ab0

Is Chromatic still down?

No, this incident was resolved 2026-07-30 20:52 UTC. For Chromatic's live state, see https://down.guide/chromatic.

How long did it last?

7h 2m, from 2026-07-30 13:50 UTC to 2026-07-30 20:52 UTC, by the times Chromatic posted.

What caused it?

Chromatic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Chromatic's official status page, https://status.chromatic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.