# app.circle.so is down

- Provider: [Circle](https://down.guide/circle)
- Level: confirmed
- Impact: Degraded
- lasted 27m
- started 2026-04-14 01:50 UTC
- id: DWN-01a48d10aa
- Official page: https://stspg.io/8wcbttz5j8lc

## Updates from Circle
### 2026-04-14 01:50 UTC: investigating
We are currently investigating this issue.

### 2026-04-14 02:17 UTC: resolved
This incident has been resolved.

### 2026-04-15 20:05 UTC: postmortem
Communities experienced approximately 27 minutes of downtime starting at 9:50 PM EDT. The primary database crashed and went fully offline. Our infrastructure team performed a manual failover to a standby database in a different availability zone to restore service. The crash was caused by an AWS RDS bug that we had already escalated to AWS support. We are working with AWS to prevent recurrence and have additional monitoring in place to detect database instability earlier.

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