Circle: app.circle.so is down

What to do

Check whether you use Circle Sign-up & Login, REST API, Circle iOS App, Posts & Comments and 13 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 3m it lasted.
Anything that failed between 2026-04-13 20:21 UTC and 2026-04-13 20:24 UTC may need a replay.
Subscribe to Circle's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=circle works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingApr 13, 2026, 8:21 PM UTC
We are currently investigating this issue.
provider
resolvedApr 13, 2026, 8:24 PM UTC
This incident has been resolved.
provider
postmortemApr 15, 2026, 8:09 PM UTC
Communities experienced approximately 3 minutes of degraded availability at 4:21 PM EDT. The issue was caused by an unoptimized database query in the live streams feature making 71 calls per second to the primary database. Our team identified the specific query and deployed a fix the same day to reduce query frequency.
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Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Circle still down?

No, this incident was resolved 2026-04-13 20:24 UTC. For Circle's live state, see https://down.guide/circle.

How long did it last?

3m, from 2026-04-13 20:21 UTC to 2026-04-13 20:24 UTC, by the times Circle posted.

What was affected?

Circle named Sign-up & Login, REST API, Circle iOS App, Posts & Comments and 13 more.

What caused it?

Circle hasn't published a root cause. If it does, it shows here.

Where does this come from?

Circle's official status page, https://status.circle.so, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.