- Level
- confirmed
- Worst impact
- Degraded
- Components
- Sign-up & Login, REST API, Circle iOS App, Posts & Comments, Circle Android App, Notifications, Branded Apps, Direct Messaging & Chat, Paywalls & Member Billing, Circle Discover, Live Streams & Rooms, Circle Help Center, Courses, Events, Marketing Hub, Workflows, Analytics
- Down Index
- 31of 100
What to do
Check whether you use Circle Sign-up & Login, REST API, Circle iOS App, Posts & Comments and 13 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3m it lasted.
Anything that failed between 2025-12-17 00:48 UTC and 2025-12-17 00:51 UTC may need a replay.Subscribe to Circle's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=circle works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Circle 3
- investigating
We are currently investigating this issue.
provider
- resolved
This incident has been resolved.
provider
- postmortem
**Total duration of related service interruptions:** Approximately 11 minutes **Summary** On December 16, Circle experienced a short period of degraded performance and partial unavailability. The issue was caused by an unintended increase in background processing following a recent backend change, which briefly increased system load and impacted platform responsiveness. **Impact** During the incident window, some users may have experienced slow page loads, timeouts, or temporary difficulty accessing certain areas of the platform. No customer data was lost or corrupted. **Resolution** Our engineering team quickly identified the source of the increased load, removed the underlying cause, and stabilized the system. Services were fully restored shortly afterward, and we have taken steps to reduce the likelihood of similar incidents. **Thank you** We appreciate your patience while we worked through this issue. If you have any questions or notice anything unusual following the incident, our support team is here to help.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-eebc778f9e
Is Circle still down?
No, this incident was resolved 2025-12-17 00:51 UTC. For Circle's live state, see https://down.guide/circle.
How long did it last?
3m, from 2025-12-17 00:48 UTC to 2025-12-17 00:51 UTC, by the times Circle posted.
What was affected?
Circle named Sign-up & Login, REST API, Circle iOS App, Posts & Comments and 13 more.
What caused it?
Circle hasn't published a root cause. If it does, it shows here.
Where does this come from?
Circle's official status page, https://status.circle.so, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.