# Issue authenticating only Bitbucket users

- Provider: [CircleCI](https://down.guide/circleci)
- Level: confirmed
- Impact: Degraded
- lasted 2h 47m
- started 2026-06-11 21:31 UTC
- Pipelines & Workflows
- id: DWN-187973c835
- Official page: https://stspg.io/qjt275qv8plh

## Updates from CircleCI
### 2026-06-11 21:31 UTC: investigating
We are currently investigating this issue.

### 2026-06-11 22:05 UTC: identified
What's happening
We are investigating an issue we believe is related to an ongoing incident with Atlassian Bitbucket's authentication service. We are actively monitoring Bitbucket's status.
What's impacted
Customers using Bitbucket as their VCS provider may be experiencing disruptions.
What can you expect
You may see errors when CircleCI attempts to interact with your Bitbucket repositories. Thank you for your patience while our engineers investigate.
We will provide an update as soon as we have more information.

### 2026-06-11 22:57 UTC: identified
What's happening
Atlassian Bitbucket has acknowledged an incident affecting their OAuth service, which is the cause of the errors our customers are experiencing. The status of their incident is available at: https://bitbucket.status.atlassian.com/incidents/h51sr145gsmx
What's impacted
Customers using Bitbucket as their VCS provider may be experiencing disruptions.
What can you expect
You may see errors when CircleCI attempts to interact with your Bitbucket repositories. Customers using Bitbucket as their login provider may also be unable to authenticate to CircleCI. 
We will provide an update as soon as we have more information. Thank you for your patience while we monitor Bitbucket's incident and recovery.

### 2026-06-12 00:10 UTC: monitoring
What's happening
Atlassian Bitbucket has moved their OAuth service incident to monitoring. You can follow their status at https://bitbucket.status.atlassian.com/incidents/h51sr145gsmx
What's impacted
Customers using Bitbucket as their VCS provider may be experiencing disruptions.
What can you expect
You may see errors when CircleCI attempts to interact with your Bitbucket repositories. Customers using Bitbucket as their login provider may also be unable to authenticate to CircleCI. 
Thank you for your patience while we continue to monitor recovery.

### 2026-06-12 00:18 UTC: resolved
Customers using Bitbucket as their VCS provider or as their login provider experienced errors when interacting with Bitbucket repositories and authenticating to CircleCI. This was caused by an incident with Atlassian Bitbucket's OAuth service, which has now been resolved and all affected functionality has returned to normal.

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