- Level
- confirmed
- Worst impact
- Degraded
- Components
- Pipelines & Workflows, GitHub Git Operations, GitHub API Requests
- Regions
- us
- Down Index
- 22of 100
What to do
Check whether you use CircleCI Pipelines & Workflows, GitHub Git Operations, GitHub API Requests in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 10m it lasted.
Anything that failed between 2026-07-20 00:35 UTC and 2026-07-20 01:45 UTC may need a replay.Subscribe to CircleCI's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=circleci works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from CircleCI 5
- identified
We have identified an issue with GitHub API requests that may cause some customers to see workflows stuck in a running state or workflows fail to start. GitHub has reported incidents on the APIs https://www.githubstatus.com/incidents/ph5nns5y4gxj https://www.githubstatus.com/incidents/8vfyvq16hzh9 We are monitoring the stability of GitHub APIs and will update this page as more information is available.
provider
- identified
We are also seeing errors processing push event webhooks due to the upstream API outage. Users may need to retry pipelines for these push events.
provider
- monitoring
We are seeing signs of recovery from the GitHub API. We will stay in a monitoring state to verify that the API error rate has recovered.
provider
- resolved
GitHub API error rates have recovered to normal levels. During the incident, some customers may have seen pipelines fail to start or not receive status updates. Some pipelines may be stuck in a running state. * You should re-push commits or use the UI to manually trigger pipelines that didn't start. * Pipelines in a stuck running state should be canceled and rerun. If you encounter any issues please contact CircleCI support.
provider
- postmortem
## Summary On July 20, 2026 from 00:22 to 01:45 UTC, CircleCI customers using our GitHub integrations experienced failures running pipelines and experienced workflows getting stuck. During this incident, some pipelines triggered by users using GitHub failed to start or ran as error pipelines. Customers whose pipelines failed or ran as error pipelines during this window should re-run them. This was caused by an [upstream API degradation at GitHub](https://www.githubstatus.com/incidents/ph5nns5y4gxj), which impacted many GitHub APIs that CircleCI uses to trigger and run pipelines. By 01:45 UTC, GitHub APIs recovered, and customer pipelines ran normally. The original CircleCI status page can be found [here](https://status.circleci.com/incidents/9lvbbbs9l87b). ## What Happened \(all times UTC\) Beginning 00:22 on July 20, 2026, GitHub began returning elevated errors for the following API requests: * `applications/*/token` * `repos/*/commits` * `repos/*/*/contents/*` * `repos/*/*/hooks` * `repos/*/*/hooks/*` * `repos/*/*/keys` * `repos/*/*/pulls` * `repos/*/*/statuses/*` CircleCI relies on these requests to correctly trigger and run pipelines. At 00:22, our internal monitoring alerted us to the problem. Our team began investigating, and found that a small number of pipelines belonging to GitHub projects either failed to start or ran as error pipelines. This included scheduled pipelines and workflows. In addition, a small number of customer workflows experienced stuck jobs and required a re-run of the workflow to fix. At 01:45, GitHub recovered and pipeline processing returned to normal operating levels. Only pipelines triggered during the incident window were affected, and customers should re-run those pipelines. ## Future Prevention and Process Improvement We are actively working to improve the resilience of pipeline processing during GitHub service disruptions to reduce the customer impact of similar incidents in the future. We are scoping features that will help customers recover with reduced manual steps after incidents resolve. Customer experience is our top priority, and we commit to continually improving the reliability of our systems to match the trust that our customers place in us. Please reach out to our support team with any questions or concerns.
provider
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Corrections
None so far.
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Questions about DWN-266eae6a0c
Is CircleCI still down?
No, this incident was resolved 2026-07-20 01:45 UTC. For CircleCI's live state, see https://down.guide/circleci.
How long did it last?
1h 10m, from 2026-07-20 00:35 UTC to 2026-07-20 01:45 UTC, by the times CircleCI posted.
What was affected?
CircleCI named Pipelines & Workflows, GitHub Git Operations, GitHub API Requests in us.
What caused it?
CircleCI hasn't published a root cause. If it does, it shows here.
Where does this come from?
CircleCI's official status page, https://status.circleci.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.