# Delays in processing new signups and plan changes

- Provider: [CircleCI](https://down.guide/circleci)
- Level: confirmed
- Impact: Degraded
- lasted 1h 53m
- started 2026-09-23 18:13 UTC
- Billing & Account
- id: DWN-681708bd07
- Official page: https://stspg.io/qdgh114h7kwz

## Updates from CircleCI
### 2026-09-23 18:13 UTC: identified
Customers may experience delays in new signups and plan changes being reflected in their account.

### 2026-09-23 20:06 UTC: resolved
This incident has been resolved.

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