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CircleCI

Issues with network routing for Mac jobs

Degraded Lasted 3h 53m · started · CircleCI's page

Level
confirmed
Worst impact
Degraded
Components
macOS Jobs
Down Index
21of 100

What to do

  • Check whether you use CircleCI macOS Jobs. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 53m it lasted.

    Anything that failed between 2026-06-24 23:13 UTC and 2026-06-25 03:06 UTC may need a replay.
  • Subscribe to CircleCI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=circleci works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from CircleCI 10

  1. investigating

    What's happening Our engineers are investigating network routing issues for some Mac jobs. What's impacted Mac jobs that make outbound requests, including checking out from GitHub.

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  2. identified

    We have implemented a change to address the routing issues and are monitoring the results.

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  3. identified

    Mac jobs are still seeing intermittent failures with network routing. We are working with our infrastructure provider to address the networking issues.

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  4. identified

    We are seeing improvement in Mac job network routing. We will continue to monitor for signs of recovery.

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  5. monitoring

    Our team is moving this incident to Monitoring status based on significant improvement seen in our tests and low error rate. We are seeing improvement in network routing for Mac jobs and are actively engaged with our infrastructure provider. If your Mac jobs experience network-related failures or degraded service please reach out to CircleCI support.

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  6. monitoring

    We are continuing to monitor for any further issues.

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  7. monitoring

    We are continuing to monitor. We still observe a low percentage of intermittent failures. The failure rate is trending down as we continue to monitor. We advise customers to contact CircleCI Support if they see a change in degraded services and increased failure rate.

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  8. investigating

    Due to continued reports of intermittent failures and a lack of sustained improvement while in monitoring status, this incident is elevated back to investigating to escalate with our infrastructure provider.

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  9. monitoring

    A fix has been implemented and we are monitoring the results.

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  10. resolved

    We are concluding this incident based on a confirmed fix with our infrastructure provider and successful tests. For any customers seeing failed runs, please run again for a successful connection.

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8c25da8c00

Is CircleCI still down?

No, this incident was resolved 2026-06-25 03:06 UTC. For CircleCI's live state, see https://down.guide/circleci.

How long did it last?

3h 53m, from 2026-06-24 23:13 UTC to 2026-06-25 03:06 UTC, by the times CircleCI posted.

What was affected?

CircleCI named macOS Jobs.

What caused it?

CircleCI hasn't published a root cause. If it does, it shows here.

Where does this come from?

CircleCI's official status page, https://status.circleci.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.