Insights API and Dashboard displaying stale data for reporting windows greater than 24 hours

What to do

• Check whether you use CircleCI CircleCI Insights. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 50m it lasted.

  Anything that failed between 2026-03-16 03:02 UTC and 2026-03-16 03:52 UTC may need a replay.

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  https://down.guide/feed?provider=circleci works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from CircleCI 2

1. investigatingMar 16, 2026, 3:02 AM UTC

   We are investigating an issue where the Insights API and dashboard are returning outdated metrics for reporting windows longer than 24 hours (last 7 days, last 30 days, last 60 days, last 90 days). The last-24-hours window is unaffected and returning current data. This issue is limited to the display of aggregated metrics on Insights Page only. All pipeline pages, job runs, and builds remain fully operational and are not impacted. We will provide updates as our investigation progresses.

   provider

2. resolvedMar 16, 2026, 3:52 AM UTC

   Our engineering team has identified the root cause and has fixes prepared. Due to the nature of the data refresh process, the fix will require a deployment followed by a full refresh cycle before data is fully up to date. We expect that the data should be available within 24-36 hours. The last-24-hours reporting window continues to work normally, and all pipeline pages and job runs remain unaffected.

   provider

Corrections

None so far.

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