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Clearbit

Company backfills delayed

Degraded Lasted 4h 14m · started · Clearbit's page

Level
confirmed
Worst impact
Degraded
Components
Marketo, Company API, Hubspot
Down Index
33of 100

What to do

  • Check whether you use Clearbit Marketo, Company API, Hubspot. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 14m it lasted.

    Anything that failed between 2023-06-06 01:31 UTC and 2023-06-06 05:45 UTC may need a replay.
  • Subscribe to Clearbit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Clearbit 4

  1. investigating

    Company backfills are currently delayed several hours. This will affect backfills in legacy apps such as Marketo and Hubspot. We are investigating the issue.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-08d92f0148

Is Clearbit still down?

No, this incident was resolved 2023-06-06 05:45 UTC. For Clearbit's live state, see https://down.guide/clearbit.

How long did it last?

4h 14m, from 2023-06-06 01:31 UTC to 2023-06-06 05:45 UTC, by the times Clearbit posted.

What was affected?

Clearbit named Marketo, Company API, Hubspot.

What caused it?

Clearbit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.