- Level
- confirmed
- Worst impact
- Degraded
- Components
- Person API, Marketo, Hubspot, Salesforce Sync, Segment, HubSpot Sync
- Down Index
- 38of 100
What to do
Check whether you use Clearbit Person API, Marketo, Hubspot, Salesforce Sync and 2 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 21h 35m it lasted.
Anything that failed between 2023-09-01 00:05 UTC and 2023-09-01 21:40 UTC may need a replay.Subscribe to Clearbit's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Clearbit 3
- investigating
We have identified a backup causing delays in certain forms of enrichment, impacting integrations including Platform Enrichment for SFDC, Hubspot, and Marketo, as well as Person API webhooks. We are working to identify the root cause and bring performance back to normal.
provider
- monitoring
A fix has been implemented and the system is performing as normal. We are continuing to monitor the performance to ensure there are no further issues, thank you for your patience.
provider
- resolved
We have monitored our systems here and our fix has returned the system to normal. We have identified additional improvements to make to avoid enrichment delays in the future, and will be implementing them.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-11c374a2c2
Is Clearbit still down?
No, this incident was resolved 2023-09-01 21:40 UTC. For Clearbit's live state, see https://down.guide/clearbit.
How long did it last?
21h 35m, from 2023-09-01 00:05 UTC to 2023-09-01 21:40 UTC, by the times Clearbit posted.
What was affected?
Clearbit named Person API, Marketo, Hubspot, Salesforce Sync and 2 more.
What caused it?
Clearbit hasn't published a root cause. If it does, it shows here.
Where does this come from?
Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.