# Enrichment Delays - Integrations and Webhooks

- Provider: [Clearbit](https://down.guide/clearbit)
- Level: confirmed
- Impact: Degraded
- lasted 21h 35m
- started 2023-09-01 00:05 UTC
- Person API, Marketo, Hubspot +3
- id: DWN-11c374a2c2
- Official page: https://stspg.io/gylw0qjqvqy7

## Updates from Clearbit
### 2023-09-01 00:05 UTC: investigating
We have identified a backup causing delays in certain forms of enrichment, impacting integrations including Platform Enrichment for SFDC, Hubspot, and Marketo, as well as Person API webhooks. We are working to identify the root cause and bring performance back to normal.

### 2023-09-01 01:18 UTC: monitoring
A fix has been implemented and the system is performing as normal. We are continuing to monitor the performance to ensure there are no further issues, thank you for your patience.

### 2023-09-01 21:40 UTC: resolved
We have monitored our systems here and our fix has returned the system to normal. We have identified additional improvements to make to avoid enrichment delays in the future, and will be implementing them.

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