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Clearbit

Slow Audience Load Times

Degraded Lasted 17h 22m · started · Clearbit's page

Level
confirmed
Worst impact
Degraded
Components
Platform UI
Down Index
33of 100

What to do

  • Check whether you use Clearbit Platform UI. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17h 22m it lasted.

    Anything that failed between 2023-08-03 21:26 UTC and 2023-08-04 14:48 UTC may need a replay.
  • Subscribe to Clearbit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Clearbit 3

  1. investigating

    We are currently investigating the issue.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-14e12fb801

Is Clearbit still down?

No, this incident was resolved 2023-08-04 14:48 UTC. For Clearbit's live state, see https://down.guide/clearbit.

How long did it last?

17h 22m, from 2023-08-03 21:26 UTC to 2023-08-04 14:48 UTC, by the times Clearbit posted.

What was affected?

Clearbit named Platform UI.

What caused it?

Clearbit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.