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Clearbit

Person and Company Audience Results are Delayed

Maintenance Lasted 2d 18h · started · Clearbit's page

Level
confirmed
Worst impact
Maintenance
Components
Dashboard

What to do

  • Check whether you use Clearbit Dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Check that everything you run on Clearbit came back after the window closed 2024-11-25 16:48 UTC.

  • Subscribe to Clearbit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Clearbit 3

  1. investigating

    New and updated Person and Company Audiences are experiencing delays in returning results. Our team is actively investigating the cause of the issue.

    provider

  2. identified

    We have identified the cause of the delay in returning results for new and updated Person and Company Audiences. The issue is due to a higher-than-usual volume in our processing queue. Our team is working to address this and will continue to monitor progress closely. We appreciate your patience as we work toward resolution.

    provider

  3. resolved

    Company and Person Audiences are returning results as expected for both new and updated audiences.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-24f24dd9b7

Is this Clearbit maintenance still going on?

No, it ended 2024-11-25 16:48 UTC.

How long did it last?

2d 18h, from 2024-11-22 22:07 UTC to 2024-11-25 16:48 UTC, by the times Clearbit posted.

What was affected?

Clearbit named Dashboard.

What caused it?

Clearbit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.