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Clearbit

Metrics on the Clearbit dashboard aren’t displaying for some users

Degraded Lasted 1h · started · Clearbit's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard
Down Index
27of 100

What to do

  • Check whether you use Clearbit Dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h it lasted.

    Anything that failed between 2023-08-30 21:53 UTC and 2023-08-30 22:53 UTC may need a replay.
  • Subscribe to Clearbit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Clearbit 2

  1. investigating

    We’re investigating an issue where metrics that would be visible on the Clearbit platform dashboard are missing. We believe this is limited to an UI display issue and the underlying data is not impacted.

    provider

  2. resolved

    We have resolved the issue. No data was impacted and metrics are displaying as expected.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-30537ba739

Is Clearbit still down?

No, this incident was resolved 2023-08-30 22:53 UTC. For Clearbit's live state, see https://down.guide/clearbit.

How long did it last?

1h, from 2023-08-30 21:53 UTC to 2023-08-30 22:53 UTC, by the times Clearbit posted.

What was affected?

Clearbit named Dashboard.

What caused it?

Clearbit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.