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Clearbit

Experiencing Issues with Visitor Report

Degraded Lasted 1d 5h · started · Clearbit's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard
Down Index
33of 100

What to do

  • Check whether you use Clearbit Dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 5h it lasted.

    Anything that failed between 2023-10-20 15:05 UTC and 2023-10-21 20:36 UTC may need a replay.
  • Subscribe to Clearbit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Clearbit 3

  1. investigating

    We're currently experiencing some issues with the Visitor Report, so you may notice missing data. Our engineers are currently working on this problem, and hope to have an updated Visitor Report in your inbox in the next couple of days.

    provider

  2. identified

    The issue has been identified and we're working on a fix. We expect to have an updated Visitor Report in your inbox in the next couple of days.

    provider

  3. resolved

    The updated Visitor Reports have now been sent out.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3a20fd8065

Is Clearbit still down?

No, this incident was resolved 2023-10-21 20:36 UTC. For Clearbit's live state, see https://down.guide/clearbit.

How long did it last?

1d 5h, from 2023-10-20 15:05 UTC to 2023-10-21 20:36 UTC, by the times Clearbit posted.

What was affected?

Clearbit named Dashboard.

What caused it?

Clearbit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.