- Level
- confirmed
- Worst impact
- Degraded
- Components
- Platform UI, Webhooks
- Down Index
- 34of 100
What to do
Check whether you use Clearbit Platform UI, Webhooks. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7d 20h it lasted.
Anything that failed between 2023-12-13 21:19 UTC and 2023-12-21 17:36 UTC may need a replay.Subscribe to Clearbit's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Clearbit 11
- investigating
We have identified an issue with audience building. In some cases results are not following the configured criteria. Alerts may be delayed. We are working to identify the root cause and bring performance back to normal.
provider
- identified
The issue has been identified and we are implementing a fix.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
We are still continuing to work on a fix for this issue.
provider
- identified
We're making solid progress, but are still working on the fix for this issue.
provider
- identified
We are still continuing work on the fix for this issue.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
We have deployed a fix to test accounts and are monitoring those accounts before a more broad rollout.
provider
- identified
We have verified the fix to this issue and have started to roll the fix out to customers in batches.
provider
- monitoring
A fix has been rolled out to all customers, and we are monitoring the results.
provider
- resolved
A recent change in Clearbit’s underlying architecture resulted in audiences pulling incomplete data. The incident is now resolved and audiences should reflect their full results.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-64d47ed311
Is Clearbit still down?
No, this incident was resolved 2023-12-21 17:36 UTC. For Clearbit's live state, see https://down.guide/clearbit.
How long did it last?
7d 20h, from 2023-12-13 21:19 UTC to 2023-12-21 17:36 UTC, by the times Clearbit posted.
What was affected?
Clearbit named Platform UI, Webhooks.
What caused it?
Clearbit hasn't published a root cause. If it does, it shows here.
Where does this come from?
Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.