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Clearbit

Salesforce Platform Delayed Enrichment

Degraded Lasted 3d · started · Clearbit's page

Level
confirmed
Worst impact
Degraded
Components
Salesforce Sync
Down Index
33of 100

What to do

  • Check whether you use Clearbit Salesforce Sync. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3d it lasted.

    Anything that failed between 2023-08-01 14:39 UTC and 2023-08-04 14:50 UTC may need a replay.
  • Subscribe to Clearbit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Clearbit 3

  1. identified

    Customers of Salesforce Enrichment on Platform may see Live Enrichment delayed up to 30 minutes. We understand the importance of real time enrichment and are working to decrease the sync interval while we address the underlying issue.

    provider

  2. monitoring

    We have implemented a fix to restore live enrichment for Salesforce Enrichment on Platform. We are continuing to monitor to detect any remaining issues.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-879c2ad2c3

Is Clearbit still down?

No, this incident was resolved 2023-08-04 14:50 UTC. For Clearbit's live state, see https://down.guide/clearbit.

How long did it last?

3d, from 2023-08-01 14:39 UTC to 2023-08-04 14:50 UTC, by the times Clearbit posted.

What was affected?

Clearbit named Salesforce Sync.

What caused it?

Clearbit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.