# Salesforce Platform Delayed Enrichment

- Provider: [Clearbit](https://down.guide/clearbit)
- Level: confirmed
- Impact: Degraded
- lasted 3d
- started 2023-08-01 14:39 UTC
- Salesforce Sync
- id: DWN-879c2ad2c3
- Official page: https://stspg.io/g01fw1szsd90

## Updates from Clearbit
### 2023-08-01 14:39 UTC: identified
Customers of Salesforce Enrichment on Platform may see Live Enrichment delayed up to 30 minutes. We understand the importance of real time enrichment and are working to decrease the sync interval while we address the underlying issue.

### 2023-08-03 02:31 UTC: monitoring
We have implemented a fix to restore live enrichment for Salesforce Enrichment on Platform. We are continuing to monitor to detect any remaining issues.

### 2023-08-04 14:50 UTC: resolved
This incident has been resolved.

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