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Clearbit

Salesforce enrichment delays

Degraded Lasted 18h 24m · started · Clearbit's page

Level
confirmed
Worst impact
Degraded
Components
Salesforce Sync
Down Index
33of 100

What to do

  • Check whether you use Clearbit Salesforce Sync. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 18h 24m it lasted.

    Anything that failed between 2024-02-12 22:03 UTC and 2024-02-13 16:27 UTC may need a replay.
  • Subscribe to Clearbit's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=clearbit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Clearbit 3

  1. investigating

    Some customers are experiencing delays in enriching Salesforce records. We are investigating the issue.

    provider

  2. monitoring

    We have identified and addressed the issue. While this was occurring, some customers may have experienced enrichment delays or delayed Audience results and deliveries. We are continuing to monitor.

    provider

  3. resolved

    This Incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9758476bfe

Is Clearbit still down?

No, this incident was resolved 2024-02-13 16:27 UTC. For Clearbit's live state, see https://down.guide/clearbit.

How long did it last?

18h 24m, from 2024-02-12 22:03 UTC to 2024-02-13 16:27 UTC, by the times Clearbit posted.

What was affected?

Clearbit named Salesforce Sync.

What caused it?

Clearbit hasn't published a root cause. If it does, it shows here.

Where does this come from?

Clearbit's official status page, https://status.clearbit.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.