# Salesforce enrichment delays

- Provider: [Clearbit](https://down.guide/clearbit)
- Level: confirmed
- Impact: Degraded
- lasted 18h 24m
- started 2024-02-12 22:03 UTC
- Salesforce Sync
- id: DWN-9758476bfe
- Official page: https://stspg.io/x1k0kxf14r1j

## Updates from Clearbit
### 2024-02-12 22:03 UTC: investigating
Some customers are experiencing delays in enriching Salesforce records. We are investigating the issue.

### 2024-02-13 01:06 UTC: monitoring
We have identified and addressed the issue. While this was occurring, some customers may have experienced enrichment delays or delayed Audience results and deliveries. We are continuing to monitor.

### 2024-02-13 16:27 UTC: resolved
This Incident has been resolved.

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